Shropshire Mediation
Shropshire Mediation
Shropshire Mediation
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Privacy Notice

We are ‘processors’ of personal data for the purposes of the General Data Protection Regulation (GDPR). The GDPR seeks to protect the rights of individuals which includes the safeguarding of personal data, protection against unlawful processing of personal data and the unrestricted movement of personal data. This does not include data that is already in the public domain.

What data do we process?

We obtain and process the following data: –

Legal basis for processing data

The legal basis which permits us to process an individual’s data is that the processing is necessary for us to perform a task in the public interest and the task or function has a clear basis in law. More specifically, it is necessary for us to process data to enable us to provide a quality mediation service to individuals and to provide Mediation Information and Assessment Meetings in accordance with the Family and Children’s Act 2014.

In addition, the processing of personal data is necessary for us to undertake the following activities: –

If mediation takes place, individuals will be required to sign an Agreement to Mediate and our basis for processing and holding personal data will become contractual.

Protection of personal data

We hold and store data both electronically and in paper form. We are committed to protecting individual’s personal data and will not share any information with any third parties without that individual’s expressed consent unless we are required to do so by law.

We will store personal data in paper form for a period of 12 months after which such data will be scanned and securely stored electronically. The paper files will be confidentially destroyed. We will retain personal data electronically for 7 years to enable us to continue to provide individuals with a quality service should this be required.

Where data is stored electronically this is held only on password protected devises. Only authorised personnel are permitted to access this data. Where data is stored in paper form this is stored in a locked filing cabinet in our office space.

Personal data belongs to the individual and we will provide copies of any personal data belonging to an individual free of charge.

Regulated by Family Mediators Association

on behalf of the Family Mediation Council